By choosing to hire us on 020 3743 8596 you will get the best carpet cleaning prices in Hammersmith.
 Carpet Cleaning
price from
| £55 |
 Upholstery Cleaning
price from
| £55 |
 End Of Tenancy Cleaning
price from
| £95 |
 Domestic Cleaning
price from
| £13.50 |
 House Cleaning
price from
| £13.50 |
 Office Cleaning
price from
| £13.50 |
*Price excluding VAT
*Minimum charge apply
This Privacy Policy explains how Carpet Cleaning Hammersmith collects, uses, stores, and protects personal data for all customers and prospective customers in the Hammersmith area. It also explains your rights under the UK General Data Protection Regulation and the Data Protection Act 2018.
Carpet Cleaning Hammersmith is committed to protecting your privacy and handling your personal data in a lawful, fair, and transparent manner. By using our services, you acknowledge that you have read this Privacy Policy and understand how we process your personal information.
This Privacy Policy applies to all Carpet Cleaning Hammersmith customers and potential customers located in the Hammersmith area who contact us, request a quote, make a booking, or otherwise use our services. It covers personal data collected through telephone enquiries, in-person visits, written correspondence, and any online or digital contact forms we may use.
We only collect personal data that is necessary for us to provide our carpet cleaning and related services. The types of information we may collect include:
Identification and contact details such as your name, address, service address, and general location information within the Hammersmith area. Communication details such as your preferred method of contact and the content of your communications with us. Booking and service details such as dates and times of appointments, details of the areas to be cleaned, access instructions, and any special requirements you may have. Transaction information such as services requested and pricing information. Limited technical information if you use an online form, such as basic device or browser details and the date and time of your request.
We do not intentionally collect special categories of personal data such as health information, ethnic origin, or information about criminal convictions. If you voluntarily provide such information, we will only use it where it is strictly necessary to deliver the service safely and appropriately, and always in accordance with this Privacy Policy.
We collect personal data in the following ways:
Directly from you when you contact us to request a quote or make a booking, when you speak with our staff in person or by telephone, or when you provide details in writing. Automatically through limited technical information associated with any online contact form, such as the date, time, and basic technical information necessary to deliver the form.
We ensure that any data collected is kept to the minimum necessary for the purposes described in this Privacy Policy.
Carpet Cleaning Hammersmith processes personal data only where there is a lawful basis under the UK GDPR. The main lawful bases we rely upon are:
Contract. We process your personal data to take steps at your request before entering into a contract and to perform the contract once booked. This includes arranging appointments, providing quotes, delivering carpet cleaning services, and managing payments.
Legal obligation. We may process your data where necessary to comply with legal obligations, such as tax and accounting requirements, record-keeping duties, and responding to lawful requests from public authorities.
Legitimate interests. We may process your data where it is necessary for our legitimate business interests, provided your interests and fundamental rights do not override these interests. This may include improving our services, managing our customer relationships, and handling queries or complaints.
Consent. In limited circumstances, we may ask for your explicit consent, for example, to send you specific types of marketing communications. Where we rely on consent, you can withdraw your consent at any time.
We use your personal data for the following purposes:
To provide carpet cleaning and related services at your home or premises in the Hammersmith area. To respond to your enquiries, provide quotations, and manage your bookings. To communicate with you about appointments, changes, or follow-up visits. To manage our business operations, including invoicing, accounting, and internal reporting. To improve our services and customer experience, including handling feedback and resolving complaints. To meet legal and regulatory requirements.
We do not sell your personal data to third parties.
In order to provide our services efficiently, we may share limited personal data with carefully chosen third parties who act as data processors on our behalf. These may include:
Service management or scheduling tools used to help manage appointments and bookings. Accounting or payment processing services used to process invoices or payments. Information technology and hosting providers who support the secure operation of our systems and storage of data.
Each processor is only permitted to process your personal data in accordance with our instructions and for the purposes set out in a written agreement. They are required to implement appropriate technical and organisational measures to protect your data and to comply with data protection laws.
We may also share personal data where required by law, such as with tax authorities or law enforcement agencies, but only to the extent necessary and in accordance with applicable regulations.
Carpet Cleaning Hammersmith retains personal data only for as long as necessary to fulfil the purposes for which it was collected and to meet legal, accounting, or reporting requirements.
In general, we follow these guidelines:
Customer contact and booking details are retained for the duration of the customer relationship and for a reasonable period afterwards to handle any follow-up queries, complaints, or repeat bookings. Transaction and invoicing records are kept for the period required by applicable tax and accounting laws. Basic service history, such as dates of visits in the Hammersmith area and work completed, may be retained for a limited time to help us respond to future requests and maintain continuity of service.
When data is no longer needed, we securely delete or anonymise it, ensuring that individuals can no longer be identified.
We take appropriate technical and organisational measures to protect personal data against unauthorised or unlawful processing and against accidental loss, destruction, or damage. These measures include limiting access to personal data to staff and processors who need it to perform their duties, using secure systems for storing information, and training relevant staff in data protection principles.
As a data subject under the UK GDPR, you have several important rights in relation to your personal data. These include:
Right of access. You have the right to request confirmation that we are processing your personal data and to obtain a copy of that data, together with certain additional information.
Right to rectification. You have the right to request that we correct any inaccurate or incomplete personal data that we hold about you.
Right to erasure. In certain circumstances, you may request that we delete your personal data, for example, where it is no longer necessary for the purposes for which it was collected and we have no legal obligation to retain it.
Right to restriction of processing. You may request that we restrict the processing of your personal data in specific situations, for example, while we are verifying its accuracy or considering an objection you have raised.
Right to object. You may object to our processing of your personal data where we are relying on legitimate interests as our lawful basis. We will stop processing your data unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or where processing is required for legal claims.
Right to data portability. Where processing is based on your consent or on a contract and carried out by automated means, you may request that we provide your personal data in a structured, commonly used, and machine-readable format, or that we transfer it to another controller where technically feasible.
Right to withdraw consent. Where we rely on your consent to process personal data, you have the right to withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing carried out prior to withdrawal.
You also have the right to lodge a complaint with the relevant supervisory authority if you believe your data protection rights have been infringed.
As a local service provider in the Hammersmith area, we aim to keep your personal data within the United Kingdom wherever possible. If any data processors we use transfer personal data outside the United Kingdom or European Economic Area, we require them to ensure that appropriate safeguards are in place, such as standard contractual clauses or equivalent lawful mechanisms, to protect your data.
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or data protection practices. Any updates will apply from the date they are published. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data.
By continuing to use Carpet Cleaning Hammersmith services in the Hammersmith area after any changes are made, you are deemed to have accepted the updated terms of this Privacy Policy.
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